How Do I Reset My ECMS Password

1. From the ECMS Homepage - http://ecms.des.wa.gov/ECMS/default.aspx. enter your credentials “User ID”, “Agency Number” then click the “Forgot Password” link. An automated email will be sent to you with your temporary password.
   
2. Enter the temporary password provided in your email on the ECMS homepage with your credentials and click “Login”. Tip: If you copy and paste your temporary password be sure to eliminate any “blank spaces” followed after your password when copying.
3. Once you log in, you will be prompted to change your temporary password upon login. 
   
4. The password cannot contain your first name or last name.
• Must be at least 8 characters long.
5. Must contain two of these three items:
• An uppercase letter.
• A lowercase letter.
• A number.
6. Must contain a special character such as...! # $ % ( ) * + , - . / : ; = ? @ [ \ ] ^ _ ` { | } ~

If you have trouble, please contact your ECMS Agency Administrator