- Click on the Admin Tab
- Click on the word Administration
- Click on Users
- Click on All Users
- Enter the end-user’s name in the white search box under the word Users
- Click on their name
- Click on their name in the right hand slide out box (blue text at the top)
- Click on Learning
- Click on User Account and Personal Details
Any field that is not grayed out you are able to update. Update the fields you wish to change.
Note: if the end-user has an elevated role, it will change them back down to the Learner Role and you will have to re-elevate that role.