The following browsers are compatible with Learn 21.1:

Microsoft Internet Explorer 11

Microsoft Edge (Chromium 87.x) 

Microsoft Edge (Legacy) 44.x

Mozilla Firefox 84.x

Google Chrome 87.x

Apple Safari 13.x & 14.x


SumTotal applications do not support Internet Explorer or Edge in Compatibility Mode.


Add Learn to the Trusted Sites


Note: Regardless of browser, we recommend to not use the browser back button in the system. Instead,
utilize application UI elements, for example: links, buttons, and the header menu.


For all browsers, you should:
• Enable cookies: A web interface provides access to modules in the SumTotal Suite. Each user who
runs Learning Management in a web browser must have the browser set to enable cookies.
You can view this setting in the browser’s security dialog box.

• Allow pop-ups: You must disable the utility programs that block the opening of pop-up browser
windows. When a user logs in to the SumTotal application, the program detects the existence
of pop-up blockers and reminds users to turn them off.


For Edge
As with Internet Explorer, ensure you enable cookies, allow pop-ups, and do not run in compatibility
mode. Edge does not require any unique setting configurations.


For Firefox
1. In Mozilla Firefox, click on the browser toolbar.
2. Click Options.
3. Under the Content tab:
► Uncheck Block Pop-Up windows.
► Check Accept cookies from sites.
4. Under the Security tab:
► Check Warn me when sites try to install add-ones.


For Chrome
1. Click the Chrome menu on the browser toolbar.
2. Select Settings.
3. At the bottom of the page, click Advanced.
4. In the Privacy and security section, click Content settings.
5. Ensure that you configure the following options as directed. When finished, click Done.

- Show all images

- Allow all sites to run JavaScript (recommended) 

- Plug-ins:  Run automatically (recommended)

- Allow all sites to show pop-ups 

- Unsandboxed plug-in acces:  Ask me when a site wants to use a plug-in to
access my computer (recommended)


For Safari
1. Open Safari.
2. Click the Options button on the browser toolbar.
3. Click Preferences.
4. Ensure that you configure the following tabs. When finished, close the window.
► o Under Web Content:
◦ o Check Enable plug-ins
◦ o Check Enable Java
◦ o Check Enable JavaScript
◦ o Uncheck Block pop-up windows
► o Check Ask before ending a non-secure form to a secure website
► o Under Privacy
◦ o Under Block cookies, select From third parties and advertisers.
◦ o Under Limit websites access to location services, select Prompt for each Website


The following table lists the content type and the versions that SumTotal supports. If a particular software or provider does not use versions or if the version doesn't matter for SumTotal, then we have listed "N/A" (not applicable)


Adobe Connect - 10.6

AICC - 3.5

edX - n/a

Generic documents (for example: .doc, .pdf, .xls) - MS Office 2007, 2010, 2013

GoTo - 10.9.1

Harvard Business Publishing (HBP) - n/a

iLinc -

JAWS (Job Access With Speech) - The SumTotal Suite has been tested with a range of assistive technologies and browsers, but most extensively with the latest two versions of JAWS (2018,2019) and Internet Explorer 11. 

JRE Version for RCS - Java 8 Update 251 

Knowledge Documents (for example: .doc, .pdf, .xls) - MS Office 2007, 2010, 2013

LinkedIn Learning - n/a

Live Meeting - 8.0.6362.262

Microsoft Outlook - 2007, 2010, 2013

Microsoft Teams - n/a

Salesforce (SFDC) - Spring 2020

SharePoint Server - 2010

SCORM - 1.2, 2004 3rd edition, 2004 4th edition

Skillsoft - Skillsoft (Percipio)

SumTotal Learning Management ToolBook (ToolBook) - 

• 10.0
• 9.5
• 9.0
• 8.9 SP3
• 8.9 SP2
• Neuron
• SCORM 1.2
• SCORM 2004 3rd edition

Toolwire - n/a

Udacity - n/a

Webex - (Meeting Center & Training Center) 

Yammer - V1

YouTube - n/a

Zoom - 5.0.0


Mobile application and device compatibility:


iPhone or iPad Running iOS 12 or 13 or 14 - iOS 11 does not support the SumTotal App, and iOS 12 and 13 support 64 bit applications only

iPad Running iPadOS 13.x or 14.x

Android Phones or Tablets Running 9.x or 10.x

Devices Running Windows 10.x


Tablets are supported at 1024x768 resolution or higher and only in landscape mode. Administration
pages are not supported on tablets.


Tablet compatibility:


iPad with iOS 13.x1& 14.x - Includes support for iPad Mini & 7-inch Android Tablets at 1024x768 resolution. Only supported in
landscape mode. Administration pages are not supported on tablets.

Android 9.x, & 10.x1 - Includes support for iPad Mini & 7-inch Android Tablets at 1024x768 resolution. Only supported in
landscape mode. Administration pages are not supported on tablets.


Windows 10.x (Surface Pro & Laptops)


Note: Each entry above refers to the tablet running its native browser except the Sumtotal App, which does not need the browser to run


Client Hardware Requirements:

There are no specific hardware requirements for the SumTotal Suite. As long as the client's machine can
run at least one of the Browser Compatability (above), then they can also use the SumTotal Suite.
Keep in mind that operating systems and browsers do have their own minimum hardware requirements.
These vary by OS and browser. Check with your Agency IT shop for details.


Third Party Requirements:

Learning Management only:
► Install third-party client software to attend third-party live sessions. For example, if you
create a Webex session, users need to download the Webex application to access it.
► Use Internet Explorer with ActiveX support to leverage the auto-publish to Microsoft Outlook