When using an approved non-standard software, you must abide by the following caveats:
Technical Support Caveats
DES IT4U will not be able to provide any type of technical support for this applications as this is considered a non-standard application here at DES.
Information Security Caveats
- Only Category 1 (Public Information) or Category 2 (Sensitive Information) may be held in non-standard software.
- Users must use their DES email (but not password) as their unsername/lo-in.
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- Do not save passwords to your browsers.
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- User access must be set up with role-based permissions and each permission level must be documented.
Examples:
- Application Administrator - this user will have access to see all data within the application.
- Standard User - this user will only have access to see data assigned ot thier log-in.
- The business is responsbile for supporting the application.
- Any new users added to the application need to be reported to ETS for tracking purposes.
- ETS will reach out to you on an annual basis to see if you are still actively using this software.
Records Management/Retention Caveats
The business is reponsible for managing the retention and disposition of records/information in the application according to the records retention schedules. For more information, please see: Records in Non-standard Software.
For questions on apply records retention, please contact Rachel Thompson (rachel.thompson@des.wa.gov)