Annual Renewal - Mobile Device Request Form

Every year, DES staff who have been assigned a state issued mobile device, iPad or Mobile broadband card (laptop/tablet) must fill out the Mobile Device Request form. This usually takes place during the months of May and June each year. 

The process is completely automated and very simple to follow. There are two steps to the process. 

• Employees fill out request form
• Manager/Supervisor approves/rejects Request form

Below are instructions detailing the steps.

EMPLOYEES:

1. To access the Mobile Device Request form, click here. Read the Important Note and then hit the X in the upper right-hand corner to get started.
   
   
2. Under Request Type, please choose Annual Mobile Device Renewal.
   
   
3. Under Device Type, please choose State Issued Cell Phone. If you have an iPhone and a Mobile Broadband card for your laptop, tablet, please select the 3^rd option that says State Issued Cell Phone and Mobile Broadband Card (Laptop/Tablet).
   
   
4. Enter the cost code for your Division/Program in the Budget Code field.
   
   
5. Choose a Business Justification.
   
   
6. Click Continue (at the bottom of the page)
   
   
   
   
7. Read each line under Request Certification and toggle the button to Yes.
   
   
8. Click Certify and the form will automatically be routed to your Supervisor/Manager for approval.
   
   
   
   
9. Click Close App.
   
   

MANAGERS/SUPERVISORS:

1. Managers/Supervisors will receive an email from Microsoft Power Automate. The subject line will start with Annual Mobile Device Renewal | ID: XX.
   
   
2. Review the Request Highlights and Requestor information.
   
   
3. Click Approve (or reject if you do not want the employee to have a state issued device). 
   
   
   
   
4. You will be redirected to the Approval page. This is where you will see all requests you need to approve, reject or reassign.
   
   
5. You can approve several requests from the Approvals page by highlighting the link and clicking the check mark, or you can click on one of the Requests to open the Respond window.
   
   
   
   
6. In the Respond window, you will see the same information you just reviewed in the email.
   
   
7. Click the dropdown under Choose your response and select a response.
   
   
8. Select Confirm at the bottom of the page. A ticket will be automatically sent to DES IT Support to confirm the Annual Renewal has been completed.
   
   

NOTE: You can wait and approve all requests at one time from the Approvals page or you can approve them as they come in.