Emails no longer have a default retention policy. You are responsible for applying retention labels to your emails, either at the individual email level, or on folders. You can set the retention label on an individual email by using the steps below.
- Open or highlight the message you want to change the retention on. Click on Assign Policy from the Tool Bar.
- Select the appropriate timeframe under Retention Policy.
- You can also right click on an email to find the Assign Policy option in the drop-down menu.
- The email will now display the selected retention. You may move the email to a folder or leave it in your Inbox. In the example below, this email will be deleted in 3 months.
To learn more about Retention Labels, see: Email Retention Tips – Washington State DES