This is where you can communicate with anyone who is part of the WA State M365 Tenancy.  Most states have signed up, but there are a few who have not. 

Please note: Chat has a short retention. One-to-one and group chat have a retention period of 7 days.  This includes any files shared in a chat. Meeting chat and channel chat retention periods are different. 


Chat is at the center of whatever you do in Teams. From individual chats with just one other person to group chats and conversations in channels—chat has you covered.  

The following are the first things to know: 

Chats can be one-on-one or in a group 

You start one-on-one and group chats the same way: by selecting New chat blobid1.png at the top of your chat list. Once in a chat, you’ll be able to send messages that include files, links, emojis, stickers, and GIFs—whatever you need to get your point across. 


The following are more details about each kind of chat: 

One-on-one chat 

Once you’ve selected New chat blobid1.png and entered the person’s name, compose your message in the text box and then select Send blobid3.png. This starts the chat. 


Group chat 

Use a group chat when you need to talk to a small group of people. Start one the same way you start a one-on-one chat: select New chatblobid1.png at the top of your chat list. Select the down arrow to the far right of the To field and type a name for the chat in the Group name field. Next, type the names of the people you’d like to add in the To field. 


Once the chat has begun (whether group or one-on-one), just choose it in the chat list to resume the conversation and send more messages. 


Press Shift+Enter to start a new line 

If you keep selecting Enter to start a new line, which sends the message before you’re ready, try the following: 

When you want to start a new paragraph, press  Shift+Enter to insert the line break. If you’ve opened up all your formatting options (see step 3 for details), just select Enter to start a new line of text. 


Select Format to see all your formatting options 

There are many formatting options for messages. 

To open your formatting options, select Formatblobid1.png beneath the box where you type your message. In this expanded view, select the text that you want to format, then choose an option like B, I, or U to bold, italicize, or underline the text. There are also options for highlighting, font size, font color, lists, and more. 


Beneath the box you'll also find delivery options, attach, emoji, stickers, schedule a meeting, and more.  Select More options blobid3.png to find more apps. 

There are several ways to search for and find messages 

Depending on what you remember about the sender of the message or the characteristics of the message, a different way of searching might make more sense. 

Find a chat based on a person’s name 

Enter the person’s name in the command box at the top of the app. You’ll see their name and any group chats they're a part of with you listed. Select their name to go to your one-on-one chat with them, or a group chat to resume that one. 


Find a message that has a keyword that you remember 

Start typing a keyword into the command box at the top of the app and press Enter. You’ll see a list of results that include the keyword. 

Filter to show certain types of messages 

From the Activity feed, select Filter blobid5.png  and then More options blobid6.png  to show certain types of messages including unread messages, @mentions, replies, and reactions. 
For a more specific search, go to the  Feed menu, select the  drop-down arrow, and then choose  My Activity. 


Find your saved messages 

To save a message, hover over it, select More optionsblobid8.png, and then select Save messageblobid9.png. 


To see a list of your saved messages, select your profile picture at the top of the app, then choose Saved. Or, type /saved in the command box at the top of the app. 


Hide or mute chats to keep them out of your way 

While you can't delete an entire chat conversation in Teams, you can hide the chat from the chat list, or mute it so you stop getting notifications. For details, see Hide, mute, or pin a chat in Teams.