Each Program Manager assigned individuals to be responsible for checking incoming Faxes for the program. Each individual will receive an email from RightFax E-mail Gateway firstname.lastname@example.org when there Program has received a Fax.
The eMail will look similar to the picture below.
Accessing the FAX Folders
In File Explorer, you currently have a DES, OFM or WaTech folder. Once FollowMe is deployed to your location, you will also have a DES-Fax or WaTech-Fax folder.
Retrieving the FAXES
- Under DES-Fax, OFM-Fax or WaTech-Fax, locate your program folder and open it. You will only have access to the FAX folder that belongs to your Program.
- The faxes will appear inside a date stamped folder. The date stamp will be year/month/day (20181022). The system generates a random name so you will have to open each one to see who it belongs to. Since it is a system-generated filename, it cannot be changed.
- You can choose to send the Faxes to the appropriate person via email or you can save them in a shared location and notify the user that they are there. If they are not needed, just delete them.
- Every 7 days, the FAX files will be purged from the folders. Be sure and copy them locally if you need to keep them.