LC - How to manually make a User Account Inactive

Role Needed: Agency Administrator

1. Click on All Users shortcut in the left-hand navigation
   
   
2. Search for User in the white box under the word users
   
   
3. Click on their name
   
   
4. Click on their name again in the slide out box (blue text at the top) on the right side of the screen
   
   
5. Click on Personal on the left side of the screen
   
   
6. Click on User Account and Personal Details
   
   
7. Unselect Active, Login Enabled (UX only), Enable Mobile Access

8. Change the Status to Inactive

9. Click the Save button
10. Click on Job Details to remove the Manager association.  Also, remove the Training Cost Approver, if applicable.

11. Click the Save button
12. If the employee has an organization on their account, click on Learning on the left side of the screen to expand the selection
13. Select Organizations
14. Select the Organization
15. Click the Delete button