Role Needed: Agency Administrator
- Click on All Users shortcut in the left-hand navigation
- Search for User in the white box under the word users
- Click on their name
- Click on their name again in the slide out box (blue text at the top)
- Click on Personal
- Click on User Account and Personal Details
- Unselect Active, Login Enabled (UX only), Enable Mobile Access
- Change the Status to Inactive
- Click the Save button
- Click on Job Details to remove the Manager association
- Click the Save button