Technical Help
(e.g. VPN, Wireless, Outlook)
Application Support
Computers / Accessories / Printing
- DES Only - How to Scan a Document to Email or Personal Folder
- FAQ - DES User & PC Migration
- How Do I Create Shortcuts in Windows 10?
- How Do I Copy Favorites for Internet Explorer to my C Drive?
- How Do I Re-Pin Files & Folder in File Explorer
- Logging in to Mobile and Conference Rooms with your new DES Login See all 26 articles
Email / Calendar
- How Outlook Handles Zip Files
- How Do I Mark A Meeting as "Private" in my Outlook Calendar?
- How Do I Use Rules in Outlook 2016
- How Do I Fix the TEEM Outlook Add-In (Helen Sommers Building Only)
- How Do I Change The Font or Font Size in Outlook
- Add WA State Holidays to Your Outlook Calendar See all 30 articles
File / Folder Access
Getting Connected (VPN, WiFi etc.)
Phone
Sharepoint / Website
- DES IT Support 4U – Using the Customer Portal
- How Do I Add/Upload Documents to a Library in SharePoint?
- In SharePoint, How Do I Check Out A File?
- In SharePoint, How Do I Check A File In?
- How Do I Request Permissions or Access to a SharePoint Site?
- How Can I Access a Sharepoint Site with my SAW Account? See all 7 articles
Software
- Connecting to Zoom for the First Time
- How Do I Activate My LinkedIn Learning Account
- What is Skype for Business and How Do I Request It?
- Skype for Business – Turn off Conversation History
- How to Join Skype for Business Meetings as a Guest
- How Can I Transpose Column to Rows in Excel? See all 13 articles
Tip of the Month
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